On Site Hosted
Solution Status:
- Hardware to be provisioned
- Oracle Solution to be Deployed
Then the Vertice Gold “OnSite” Service is for your consideration:
- Fixed Fee, paid monthly
- Service Management Agreement (SMA) with Full Service Level Agreements (SLAs) relating to:
- System management, Operational Support and Infrastructure support
Including:
- System Management
- System Monitoring
- Scheduled backups
- End to End Oracle Solution Support
- Management of Critical software patches
- Managing new code releases
- Managing new environments
- Monitoring Data Flows
- Performance Monitoring
- Database Security
- Database Weekly Reports
- Managing MyOracle Support
- SLA Reporting
- Defined Escalation Process
Plus:
- End to End Architecture
- No infrastructure costs
- Optimal existing License migration possible
- Optimised, robust and supported environment
- Oracle Support and Hardware warranty costs inclusive
- Reduce project timelines
- Reduce Risk
For more information please contact info@vertice.ie