What is Shared Services?
At Vertice, we consider “Shared Services” to be a delivery model for the effective and efficient delivery of non-core services to the business, employing a specialist team, geographically unconstrained, and focusing on the requirements of the customer.
This involves a philosophy and approach totally unlike traditional Corporate-driven centralization.
It is characterized by its service based customer-focus, use of technology, and implementation of leading practices. It operates like a business in that it seeks to provide services to its clients (rather than treating volume as workload to be avoided), the costs of these services are known, and it strives for continuous improvement.
The goal of Shared Services is to provide high quality, non-core, but mission critical, services (which can include both repetitive common processes and more specialized professional services) to the business at lower cost and more efficiently than the business could otherwise provide for itself.
What is different about Vertice?
We are passionate about Shared Services, business process transformation, and technology enablement. Given our Operational and consulting careers, Shared Services is in our DNA. We are recognized globally as experts in Shared Services. All of our team members are experienced practitioners with expertise operating & developing shared services in both the private and public sector.
Vertice Consulting has a rich heritage associated with Shared Services operations with a number of the core Executive Team having held senior positions in Oracle’s own Shared Service which saw the creation of a green-field Shared Services operation for the then centralization of Finance and Accounting Operations operations for 32 Oracle subsidaries trading across the EMEA Region.
In addition, Vertice executives have held management roles in Management and Technology Consulting practices, on diverse projects as clients moved through the Shared Service development life cycle of;
Given our background, the tools and assets built up on many Shared Service projects, Vertice has a demonstratable proven track record and enhanced capability in providing extensive Shared Services consultancy and advisory services along these service lines;
- Shared Services Strategy
- Business Case Development
- Shared Services Design
- Retained Finance Organisation Structure
- Business Change Consultancy
- Shared Services Customer Onboarding
- Shared Services Complex Data Migration
- ERP Enablement of Shared Service
- Analytics Required to Manage Shared Services and Enable Continuous Process Improvement