Driving Business Decisions

Gold - Managed On Site

On Site Hosted

Solution Status:
  • Hardware to be provisioned
  • Oracle Solution to be Deployed
Then the Vertice Gold “OnSite” Service is for your consideration:
  • Fixed Fee, paid monthly
  • Service Management Agreement (SMA) with Full Service Level Agreements (SLAs) relating to:
  • System management, Operational Support and Infrastructure support 
Including:
  • System Management
  • System Monitoring
  • Scheduled backups
  • End to End Oracle Solution Support
  • Management of Critical software patches
  • Managing new code releases
  • Managing new environments
  • Monitoring Data Flows
  • Performance Monitoring 
  • Database Security
  • Database Weekly Reports
  • Managing MyOracle Support
  • SLA Reporting
  • Defined Escalation Process

Plus:

  • End to End Architecture
  • No infrastructure costs
  • Optimal existing License migration possible
  • Optimised, robust and supported environment
  • Oracle Support and Hardware warranty costs inclusive
  • Reduce project timelines
  • Reduce Risk

 

For more information please contact info@vertice.ie

Free Consultation